Shipping Policy

At FaithFlow Apparel, each piece is made-to-order with intention and love. We partner with trusted global print providers to help you receive high-quality, faith-inspired apparel — wherever you are in the world.

📦 Processing Time

Once your order is placed, it enters production within 24–48 hours. Because all items are custom-made just for you, please allow 2–7 business days for fulfillment.

🚚 Estimated Shipping Times

After fulfillment, your order is shipped with tracking. Shipping time depends on your location and the production partner’s facility:

USA & Canada: 5–10 business days

✨ Please note: These are estimated delivery windows and not guaranteed. Holidays, customs, or postal delays may extend these timelines.

ulations
Separate from your order total and shipping costs
The responsibility of the recipient

💌 Tracking Your Order

Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number.

You can track your shipment directly through the link in the email.

If your tracking hasn’t updated after 5 business days, feel free to contact us at faithflowapparel@outlook.com — we’ll be happy to help!

Some of our apparel is fulfilled by different trusted partners — so you may receive your items in separate packages with separate tracking numbers. All good things are worth the wait 🤍

🌎 Shipping Costs

Shipping costs are calculated at checkout based on your location, product weight, and provider. Occasionally, we offer free shipping promotions, which will be clearly communicated on our homepage or social media.

International Shipping & Duties Notice

For orders shipped internationally, please be aware that customs duties, taxes, and import fees may apply upon delivery. These charges are:

Determined by your local customs authority
Based on your country's import regulations
Separate from your order total and shipping costs
The responsibility of the recipient

Our Commitment: We do our best to ship from a fulfillment location closest to your delivery address to minimize potential cross-border fees and ensure faster delivery.

What You Should Know:

Duty rates vary by country and product type
Some countries have duty-free thresholds for low-value items
We recommend checking with your local customs office for specific rates that may apply to your order
International shipping fees may vary depending on where your order is fulfilled and shipped from

Important: If you refuse delivery due to customs charges, you will be responsible for return shipping costs, and refunds may be subject to restocking fees.

By placing an international order, you acknowledge that you may be responsible for these additional charges upon delivery.

⚠️ Lost, Stolen, or Delayed Packages

Once your package is handed over to the shipping carrier, FaithFlow Apparel is not responsible for delivery delays, theft, or lost packages.

However, if your order is marked as delivered but you haven’t received it, we recommend:

Double-checking your address
Looking around your property or checking with neighbors
Contacting the shipping carrier

If you still need help, reach out to us and we’ll do what we can.

❗ Incorrect Address Disclaimer

Please double-check your shipping address before placing your order. We are not responsible for delays or losses due to incorrect or incomplete addresses.

If your order hasn’t shipped yet, email us ASAP to correct your address: faithflowapparel@outlook.com